Currently a senior consultant for Cisco Services through M Squared consulting, Rich was previously Principal Product Manager at Progress Software, and before that, CEO of iMedia Revenue Ltd., a company focused on bringing innovative digital solutions to the news industry. He previously served as CTO of New Media News LLC, where he built and launched DNAinfo.com, the successful New York online news outlet backed by the billionaire Joe Ricketts. DNAinfo was named by Business Insider as one of the 6 hottest journalism startups of 2010, reaching well over a million visitors per month after just 18 months following its public launch in November 2009.
His Silicon Valley career includes VP of Interactive Technology at Crimson Consulting, where he delivered large-scale web and mobile systems and online marketing consulting for companies that included BEA, Cisco, H-P, McKesson, Microsoft, Seagate, and Verizon. Prior to Crimson, Rich spent 7 years as president of Specific Impulse Inc., an information architecture company serving Silicon Valley high tech. In the 1990’s he served as Director of User Assistance at Oracle Corporation and later as Director of Knowledge Systems at Informix.
Founder of University of California Berkeley’s Technical Communication program in 1995, Rich taught Information Architecture and Digital Communications courses for over 5 years. He also taught business and creative writing at the University of Michigan, Ann Arbor, where he received his MFA in Creative Writing.